Ordering Options
Customers can choose from one or more of the following different ordering options:
- Telephone Orders
- Walk-In Orders
- Fax Orders or Request a Quote
- Online Orders
- Combination of any of the above.
Telephone orders – You can always order from us by calling our Sales Staff to place an order. Our knowledgeable Sales Staff is on-site and ready to take your order by phone and answer any questions you may have. “Service First” to the customer is always on the mind of our Sales Staff and they are ready to assist you. Place an order by phone by calling us in Dallas, Texas at 214-637-6051 (Monday-Friday 7:00 a.m. to 4:00 p.m. CST).
Walk-in Counter Sales – You are always welcome to come by our Sales Counter and place your order and let us help you find the products you are looking for. “Service First” to the customer is always on the mind of our Sales Staff and they will greet you at our Sales Counter to assist you. If we don’t have what you are looking for, our Sales Staff will try to direct you to a place where you can find it. Come by and visit our Sales Counter at 2636 Irving Blvd., Dallas, Texas, 75207 any time Monday-Friday between the hours of 7:00 a.m. to 4:00 p.m. CST.
Fax orders - You can also send us your order or request a quote of the products you are looking for by facsimile. Our Sales Staff will review your order or request for quote and will contact you as soon as possible with price and availability Monday-Friday between the hours of 7:00 a.m. to 4:00 p.m. CST. Place an order by fax or request a quote by sending a fax to 214-637-5146.
Ordering online – You can order or request a quote online. This website was designed to enable our customers located throughout the United States to easily view our products and place their orders online. Please note that we stock a wide variety of products and not all of them have been added as yet to our online store. If you do not find the product(s) you are looking for, please contact us at sales@crouchsales.com, or click on the REQUEST QUOTE button on this site, or call our knowledgeable Sales staff at 214-637-6051 (Monday-Friday 7:00 a.m. to 4:00 p.m. CST).
Combination ordering – It is important to know how we process your order. You can use a combination of any of the above ordering options since orders are processed or “pulled” from our inventory in the same way whether ordered by telephone, online, fax, or walk-in. When an order is made, our on-site Sales Staff will physically check the availability of the product in stock in our 12,000 square foot warehouse and “pull” the order to make it ready for shipping, will call pickup, or delivery. Because our Sales Staff is actually pulling your order on-site, you can easily add to or modify your order by contacting us before shipping or delivery by any of the above methods.
Out of Stock/Low Stock - If your order contains a product that is either out of stock or low in stock you will be notified promptly by telephone and/or email. Our trucks pick up products Monday through Friday from our suppliers and usually that same day we will pick up the product needed to complete your order. If a shortage in your order occurs, our Sales Staff will monitor your order and notify you as soon as it is complete.
CART HELP: Before you ADD TO CART, make sure you entered the correct Quantity for the Price level you have chosen. For example:
If you selected "Price: per Each", enter “2” for Quantity if purchasing 2 of the item.
If you selected "Price: per 100", enter “2” for Quantity if purchasing 200 of the item.
If you select “Price: per 1000”, enter “2” for Quantity for purchasing 2000 of the item.
LARGE QUANTITY DISCOUNTS: If you are ordering LARGE QUANTITIES of any item over 1000 please click Request Quote on the top of the page and let us know so we can try to offer you additional discount pricing on the product.